HOW MUCH IS SHIPPING?
Our shipping cost is automatically generated according to Australian post rates and starts approximately from $8 AUD.
CAN I STILL CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please contact us at firstname.lastname@example.org before 8AM AET. We will not be able to make any changes beyond that period.
WHEN WILL MY ORDER ARRIVE?
Orders are dispatched from our warehouse based in Melbourne, and are usually delivered within 3-5 working days. There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched. If you do not receive one, please email email@example.com. All orders require a signature on delivery, make sure your supplied address is attended during business hours.
WHICH COURIER DO YOU USE?
All deliveries to Australia handled by Australian Post.
IS SIGNATURE REQUIRED FOR DELIVERY?
A signature is required upon receipt of goods. Please make sure you or someone is available to receive the package.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
No import duties, customs and taxes applied for orders within Australia.